Shipping policy

SHIPPING POLICY

Order Processing

Products sold by RYAVYO are fulfilled and shipped by approved third-party suppliers. Current products are typically handed to the shipping carrier within 2–6 days after an order is confirmed. Processing times may vary by product, supplier, weekends, holidays, order volume, or circumstances outside our control.

Shipping Rates

Available shipping options and charges are calculated and displayed at checkout based on the products ordered and delivery address.

Delivery Estimates

Processing time is separate from carrier transit time. Any delivery date shown at checkout or in an order confirmation is an estimate and is not guaranteed. Carrier delays, severe weather, address issues, and other events outside our control may affect delivery.

Tracking

When tracking becomes available, it will be sent to the email address used for the order. Tracking information may take time to update after the shipping carrier receives the package.

Multiple Packages

Products may be fulfilled by different suppliers. An order containing multiple items may arrive in separate packages and at different times. Separate tracking information may be provided for each package.

Address Changes

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately at admin@ryavyo.com if an address needs to be corrected. We cannot guarantee changes after an order has entered processing or shipped.

Lost, Delayed, or Damaged Packages

If your order is significantly delayed, arrives damaged, or tracking shows delivery but you cannot locate the package, contact us at admin@ryavyo.com with your order number. We will review the order and work with the supplier or shipping carrier to determine the appropriate next step.

Returns

Returns are handled according to our Return and Refund Policy. Do not mail a return without receiving approval, a return label, and instructions from RYAVYO.

Contact

For shipping questions, contact admin@ryavyo.com.